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By Roel de Krom, product manager Home Energy Management and Remote Monitoring.
Soon, selling decentralised energy assets like PV inverters or battery storage will not be enough in a competitive market. Additional services, like Remote Monitoring or Home Energy Management, can help manufacturers distinguish themselves from the competition. Here is why they should always go hand in hand.
With energy prices soaring, supply-chain shortages due to an ongoing pandemic and a housing industry booming, Original Equipment Manufacturers (OEMs) are busy delivering enough assets to their distribution centres and installers. For instance, anybody wanting to buy a Solar PV inverter in Germany has to wait for at least twenty weeks for installation at this moment, while 6 to 8 weeks is the normal waiting time.
Differentiating on hardware or quality of installation alone is not sufficient anymore. The decentralised energy asset market has turned very price-competitive, and the positioning of actors is in constant shift. Adding services is one key factor to win this competition.
And when it comes to what kind of services should be added, our daily interactions with market participants most often voice two kinds of needs:
A combination of Remote Monitoring and Home Energy Management may satisfy both needs here. With Remote Monitoring, homeowners and service providers gain direct insight into the performance of their assets. Whether it concerns a performance of production, a defect, malfunction or connectivity, asset owners and service providers can be pro-actively notified and immediately know which steps must be taken to solve the problem.
Home Energy Management goes one step further: Here, the aim is not to provide insights and guarantee functioning assets only, but rather to ensure the optimal interaction between different assets within a household. It’s about connecting a PV inverter with battery storage, a wall charger, and a heat pump to achieve maximum return from self-consumption, capacity management, dynamic tariffs or contributing to balancing the grid.
Many industry partners don’t see Remote Monitoring and Home Energy Management as separate solutions. And they shouldn’t. They are complementary to each other, and this is one of the reasons GreenCom also offers them a service package combining transparency for decentralised energy assets as well as optimisation of energy flows in the household.
In the end, a well-carved combination of Remote Monitoring and Home Energy Management offers a win-win situation for the end customer and service provider: