Remote Monitoring with GreenCom - benefits for end customers and service providers
What follows after sales and installation of the solar PV system or battery storage? A chance to provide excellent customer service and open up a recurring revenue stream with Remote Monitoring, providing benefits for installers and their customers.
One platform, excellent service
Profit from one platform with all assets, their connectivity and performance at the ready. Use root cause analysis, automatic alerts and data transparency to provide excellent customer service.
Improve sales conversion by 5% and offer value-added service solutions like Remote Monitoring subscriptions and/or maintenance solutions while utilising cross- and upsell possibilities.
Save up to 40% on cost
Profit from active notification alerts, including a manual to solve specific problems on the spot, and reduce customer support requests by up to 25% and inefficient customer visits by up to 40%.